Getting started
Create an account, complete your profile, and begin an assessment from the homepage.
- Follow on-screen prompts to record cough samples.
- Review your generated screening report when analysis finishes.
Help Center
Get help with your cough assessment
Guidance for onboarding, recording quality, troubleshooting, and account support so you can finish with confidence.
- Recording tips
- Account & access
- Live support
Support
Stuck on a step? Browse topics below or email our team.
Recording quality
Clear audio helps the model read your cough sample more reliably.
- Allow microphone access in your browser and operating system.
- Use a quieter space and hold the device steady while recording.
Privacy & access
Patient and provider accounts use separate logins so each role stays secure.
- Patients sign in at Patient login; doctors use Doctor login.
- Reset your password from the login page if you cannot access your account.
Need more help?
If something still is not working, our support team can dig in with you.
- Email support@kylunghealth.com with screenshots and a short summary.
- Include your registered email and when the issue started.
Still stuck?
Send details to support@kylunghealth.com. We can help with account access, report delays, and workflow guidance.